Privacy Policy — GigSurvey
Effective date: May 2, 2026
1. Who we are
GigSurvey is an independent research initiative studying the preferences of gig economy workers regarding platform fees and pricing transparency. We are not affiliated with any of the platforms mentioned on this site (Uber, Lyft, DoorDash, Upwork, Fiverr, Airbnb, or others). All platform names are trademarks of their respective owners.
For privacy questions, contact us at: hello@askgigworkers.com
2. Information we collect
The following mirrors the disclosures shown at collection time:
| Field | Required | Purpose |
|---|---|---|
| Yes | Dedup and optional research updates where opted in. | |
| ZIP / postal code | Yes | Rough geographic dispersion. |
| Phone dial code + optional phone | Code yes; phone no | Regional context; optional outreach if provided. |
| Platforms used & willingness to switch | Survey answers vary | Research segmentation. |
| IP-derived country + hashed IP | Automated | Server-side locality context; IPs stored only as an HMAC-derived digest (never raw IPs in the database). |
Marketing / ads: we do not use tracking pixels or advertising SDKs tied to GigSurvey submissions.
3. Category URLs
| Path | Recorded category |
|---|---|
| /transportation | Transportation & Ride-Sharing |
| /delivery | Delivery Services |
| /freelancing | Digital & Creative Freelancing |
| /virtual-assistant | Virtual Assistant & Admin Support |
| /handyman | Handyman, Maintenance & Household |
| /education | Knowledge & Education |
| /pet-care | Pet Care & Caregiving |
| /tech-ai | Tech & AI Services |
| /rentals-sales | Short-Term Rentals & Sales |
| /shift-work | On-Site Shift Work |
4. How we use information
Responses are aggregated for research conclusions. We deduplicate on email hashes when needed after collection. We only contact you if you provide a phone number for follow-up or opt in via the email checkbox.
5. Storage & safeguards
Hosted PostgreSQL (Supabase) with TLS in transit. IP addresses cannot be reconstructed from stored digests without the server secret maintained outside the database.
6. Third parties
- Vercel hosts the frontend/API.
- Supabase hosts the database layer.
- Geo lookup uses ip-api.com (when no enterprise token is set) or ipinfo.io using the server token.
7. Retention
We target deletion or anonymisation after 24 months unless retention is legally required sooner. Contact us at the email above to invoke access or erasure rights.
8. Cookies
GigSurvey does not run advertising cookies for this questionnaire. Operational cookies follow your browser defaults.
9. Operator notice
Responsible contact: hello@askgigworkers.com
Mailing address: Optional — include if jurisdictional notices require postal mail
10. Children
The site targets adults contributing gig-economy signal. Parents may contact us to remove unintended submissions.